Refund policy

Return Policy

As per our Terms and Conditions, ALL SALES ARE FINAL.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is  defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Should a customer purchase an item that will not fit into their home, please refer to the following process:

Pickup Orders

  • Store credit will be issued and a 25% restock fee will be accessed

  • The furniture must be returned without any damage (with original packaging preferred)

    • Any damage identified by management will be result in damage fees to be subtracted from the store credit or returned amount.

    • Damage fees to be accessed case by case to determine the stores approximate cost to fix the damage


Delivery Orders

  • Store credit will be issued and a 25% restock fee will be accessed
  • The delivery fee will not be refunded

  • All future purchases with store credit will be subject to an additional delivery fee if selected